Texas' free marketplace to hire local contractors

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Frequently asked questions

Everything you need to know about hiring and getting hired on Contractor in Texas.

Contractor in Texas is a marketplace where homeowners post a project for free, receive competing offers from local Texas contractors, and hire with a clear contract and milestone tracking — payment is made directly between homeowner and contractor. Below are answers to the questions we hear most, grouped by topic.

Payments & Contracts

How payments and contracts work between homeowners and contractors.

How do payments work?

You pay your contractor directly, on the schedule you agree together — the platform does not process or hold payments for the work. Your contract's milestones document what has been completed and approved along the way.

What are milestones for?

When you accept an offer, the contract breaks the job into milestones. As work progresses, the contractor marks each one complete and you review and approve it — a shared, documented record of the job from start to finish.

When do I pay the contractor?

That's between you and your contractor — most people agree to pay per milestone, after inspecting and approving each completed stage. You can always request changes before approving a milestone, so payment follows results.

Can I get a refund?

Refunds are handled directly between you and your contractor, under the terms of your agreement. If a milestone isn't completed as agreed, your contract and its documented milestones give both sides a clear record for resolving it — and our support team can help mediate.

Are there any fees for homeowners?

No. Posting a project, receiving offers, messaging contractors, and using contracts with milestone tracking are all free for homeowners. There are no hidden charges.

For Homeowners

Posting projects, comparing offers, and hiring with confidence.

Is it free to post a project?

Yes. Posting a project and receiving offers is completely free for homeowners. You only pay the contractor you choose, directly and on the terms you agree together.

How many offers will I receive?

Most detailed projects receive three to five competitive offers within 48 hours, depending on your location and the type of work.

How do I choose the right contractor?

Compare offers side by side using price, timeline, reviews, license status, and past projects. You can message any contractor before deciding.

What if I'm not happy with the work?

Because the contract is milestone-based, you review and approve each stage before it's marked complete. If something isn't right, request changes or open a dispute — the documented milestones make it clear what was agreed.

What size projects can I post?

Anything from a same-day repair to a full remodel. Whether it's a leaking faucet or a new roof, local Texas pros are ready to bid.

For Contractors

Joining the platform, winning work, and getting paid.

How do I join as a contractor?

Create a free profile, submit your license and insurance for verification, and start sending offers on projects that match your trade and service area.

What fees do contractors pay?

Contractors pay a flat monthly plan — Starter is free. There are no commissions and no per-lead or per-job fees; browsing the directory and previewing leads is included.

How do I win more projects?

Complete your profile, respond quickly, and send clear, itemized offers. A strong track record of reviews moves you higher in homeowner comparisons.

When and how do I get paid?

Homeowners pay you directly — the platform never takes a cut and never holds your money. Most contracts agree on payment per approved milestone, so expectations are documented for every stage of the job.

Do I need a license and insurance?

Provide valid Texas licensing where your trade requires it, plus proof of insurance. Listing them on your profile helps homeowners hire you with confidence.

Trust & Safety

Verification, security, disputes, and honest reviews.

How are contractors verified?

We're an open marketplace and don't independently verify every listing. Contractors can add their license and insurance to their profile, and we recommend confirming them directly before you hire.

Is my payment information secure?

We don't process payments for project work — you pay your contractor directly, so no job-payment details ever touch our servers. Contractor subscription billing is handled by a PCI-compliant provider, and we never store full card details.

How do disputes work?

If you and a contractor disagree about a milestone, either side can open a dispute. Our team reviews messages, photos, and contract terms and helps mediate — payment for the work always remains between homeowner and contractor.

Are the reviews genuine?

Only homeowners who hired a contractor through the platform can leave a review, so every rating reflects real, completed work.

Still have questions?

Our Texas-based support team is happy to help in English or Spanish. Reach out and we'll get back to you within one business day.